Warranty
5 - YEAR STRUCTURAL WARRANTY:
Your spa shell, steel support structure and base pan are warranted against structural failure due to
defects in workmanship and materials for 5 years from date of purchase.
3 - YEAR EQUIPMENT AND PLUMBING WARRANTY:
The electronic controls (spa pack and topside panel), heater assembly, jet pumps, circulation pump,
hydrotherapy jets, air injectors, thru-wall fittings and glue/silicone joints, Tri-Lam Cabinet, ozonator,
air blower, pump seals, LED light system components, audio system components are warranted to be
free of defects in materials and workmanship for 3 years from the date of purchase.
LIMITED COMPONENT WARRANTY:
Spa Thermal Covers, filter lids and headrests, filter cartridges, spa light bulbs, fuses, are considered
normal ware items and are warranted to be free of defects in materials and workmanship for 90 days
from the date of purchase.
EXTENT OF WARRANTY:
This warranty applies to spas made and purchased from DreamMaker Spas after November
1, 2010, sold for residential use only by an Authorized dealer. Spas used in any commercial, rental or
club setting voids warranty. Date of purchase is defined is the earlier of a) the actual date of purchase
or b) six months after the date of manufacture, which is determined by the serial number or the date
shown on the certification plate.
CONDITIONS AND LIMITATIONS OF WARRANTY:
This warranty is void if the spa has been subjected to misuse, abuse, alteration, improper installation,
improper chemical use, improper maintenance, punctures, acts of God, or if any repairs have been
attempted by anyone other than authorized by DreamMaker Spas.
Abuse and misuse will include (but will not be limited to) damage caused by:
1. Leaving the spa uncovered while the spa is empty of water.
2. Improper handling of the spa during transporting and set up/installation.
3. Operation of the spa at a water temperature outside of the range of 35F to 104F (2C to 40C)
4. Improper use of chemicals or unbalanced water, such as pH, calcium hardness, total alkalinity or sanitizer.
5. Operation of the spa outside of the specified voltage requirements. (230Volts +/- 10%)
6. Voltage spikes or brown out conditions.
7. Rodents or other animals.
8. Unapproved sanitizers such as calcium hypochlorite, sodium hypochlorite, tri-chlor type chlorines or any sanitizing chemical that may
remain un-dissolved on the spa surface.
9. Freeze damage,br>
10. The purchase invoice has not been paid in full to the dealer or DreamMaker Spas.
This warranty takes the place of all other warranties, express or implied, in fact or at law, including
implied warranties of merchantability and fitness for a particular purpose.
WARRANTY LABOR COVERAGE:
Labor is covered for a period of 3 years from the date of purchase. There is no labor coverage for customers beyond the normal servicing area of an an authorized dealer