Portable Hot Tubs Delivery Access: Clear the way...

Prior to the arrival of your new spa, you should ensure that there is clear access for moving the spa from the truck to the setup location. It may be necessary to remove a section of fence, trim tree branches or shrubs, move a doghouse, firewood stack or any other protrusions that might be in the way. Check also for overhead clearance.

Receiving your Delivery

Upon arrival:You will be receiving your spa factory-direct and it will be shipped by a professional moving company. The shipping company will contact you by phone several times in advance of the delivery, to let you know the expected arrival window. You will need to be on-hand for the delivery during a 3-4 hour window which you can work out with them. The professional moving company uses trucks which have an air ride system to protect your spa during delivery. They professionally wrap the spa with several moving blankets and have special cranes and hydraulic tail-gates (in most locations) to safely remove the new spa from their truck. Your spa should arrive in excellent condition, however if there is any visible damage you need to report it at that time. The shipping company can take care of the repairs right away.

Curbside delivery, what does that mean? All spas are delivered curbside. All spa companies deal with this same issue of delivery and setting up the spa, however not all spa companies use great freight companies! The spa is delivered by professional movers at the time of delivery. These delivery people will place the spa on your driveway or front walk for you. You have a choice on how to move the spa to its final destination. You may either arrange to have 4-6 friends come over and help you lift the spa and get it on a dolly to move it to it's final location or you can have the movers do this for you. There will be an additional fee to have additional men accompany the driver and their assistant and have them move it to the final destination. Note: You must arrange in advance so they know they will need to move the spa for you.

Positioning the Spa

Using a dolly makes it easy! When the spa is off the truck, it's usually not difficult to move it to the designated location is with a simple furniture dolly. Nothing more than a wheeled wood frame with carpeted pads, they're available at rental shops for about $5 - $10 a day.

A dolly with bigger wheels will be less likely to get hung-up in sidewalk cracks or other obstructions.

Moving your spa on sidewalks and other hard flat surfaces should be easy on the dolly. If the distance is short, some people carry the spa, but we recommend a dolly.

Lawns or uneven surfaces

If you anticipate any difficulty in moving the spa over uneven ground or lawn areas, you can prepare a smooth runway from a sheet of 5/8" plywood, cut in half to 2 ft. x 4 ft. planks.